Still need a hand?
Email support@getwordkin.com with your iPhone model, iOS version, and a short description of what happened. Screenshots are welcome if they help explain the issue.
We’re here
How can we help?
Whether it’s a word, a widget, or a purchase, we’ll help you get back to your daily practice.
How do I restore Lifetime Access?
Open Wordkin, go to Profile & Settings, choose Full Access, then select Restore Purchases. Make sure you are signed in to the same Apple ID used for the original purchase.
How does iCloud sync work?
When iCloud is available, your learning progress, saved and custom words, courses, and preferences can sync privately between your Apple devices. There is no Wordkin login. The app also works offline.
Why isn’t my widget showing today’s word?
Open Wordkin once after changing categories or widget preferences. iOS then refreshes the widget timeline. You can also remove and add the widget again from the Home Screen or Lock Screen customization gallery.
Can I change the kinds of words I get?
Yes. In Explore, choose any mix of the fourteen categories. Your daily words, widgets, and reminders follow that selection. Your past days stay preserved as you experienced them.
Can I use my own words?
Yes. Add a custom word in the app and choose whether it belongs in your daily rotation. Wordkin can fill in a definition when an online lookup is available.
Does pronunciation practice send recordings somewhere?
No. Pronunciation practice uses your microphone and Apple’s on-device speech tools only while you choose to practice. See our Privacy Policy for more detail.